Outbound Document Automation

Having invested in SAP, and appreciated the benefits of process integration and accurate master data, our customers are looking to maximise those benefits with a variety of rapidly implemented low-cost solutions that demonstrate a rapid return on investment.

Typically much time has been spent time focussing on internal processes before SAP users look to integrate their processes with those of their customers, suppliers and service providers. Eskers DeliveryWare Platform supports the transmission of documents, regardless of media or format, directly from SAP to its destination.


Using Cogent’s rapid implementation techniques this solution can be operational within weeks with a typical return on investment in less than 12 months:

Financial benefits

  • Faxing or emailing directly from SAP without user intervention, freeing user time and saving printing and postage costs.
  • Automatic inbound routing of faxes, therefore reducing the need for local fax machines
  • Reduced non-productive user time - waiting for fax to transmit or line busy

Technical benefits

  • Reduced cost of stand-alone fax machine maintenance
  • Reformat standard SAPscript without SAP skills
  • Lower fax transmission costs due to out of hours faxing
  • Automatic inbound routing of documents

Operational benefits

  • Multiple automatic Fax/Email templates driven by business rules
  • Quickly turn raw SAP data into professional PDF documents
  • Confidentiality/Security as only one document needs to be kept
  • Most up-to-date information available

Progressive customers have also used our solution to rapidly distribute alerts, performance statistics and advisory information via SMS.

“The faxing of purchase orders was our immediate requirement, and we were able to implement and be up and running in less than one month.” - Brian Lewis SAP Infrastructure Manager Barclays Bank