Serco Customer Overview


Automated Invoice Processing for SAP


About Serco Group

Serco Group plc’s roots go back to 1929, becoming Serco Limited in 1987 and in 1988 was listed on the London Stock Exchange. Serco specialise in the delivery of essential public services, with over 50,000 people working in defence, transport, justice, immigration, healthcare and other citizen services across our four regions: UK & Europe, North America, Asia Pacific and Middle East.

About Serco Group Accounts Payable

Serco Group process 400,000 invoices per year from 7,000 vendors on SAP. Serco Group have been a live customer of our Automated Invoice Processing solution since 2016. Their Automated Invoice Processing solution comprises the following: –

Serco Group automation rates are 53% from a mix of PO (83%) and non-PO (17%) invoices.

Comments about working with Cogent Consulting from Julian Hannan – Accounts Payable Analyst

“Cogent are a key partner to Serco and have always provided a very professional, yet personal service to Serco right from day 1. The service and support is second to non and the dedicated team at Cogent understand our complex business and are always on hand and willing to go out of their way offer assistance and advice.”

We welcome prospective customers to visit our Service Centre to see the end-to-end process from receipt to post on live customer SAP systems